About the PSC Insurance Group
PSC Insurance Group focuses on being the trusted insurance and risk management partner for its diverse range of Small to Medium Enterprise (SME) clients. A publicly listed insurance intermediary business, PSC Insurance Group has a proven track record protecting the business and personal assets of SMEs in Australia, New Zealand and the UK.
The PSC Insurance Group focuses on servicing the detailed insurance needs of SMEs. Our clients are the focus of everything we do, from providing exceptional client service to offering innovative and value added advice and products.
For more information about the PSC Insurance Group, visit the website: www.pscinsurancegroup.com.au
The benefits of the PSC Insurance Group
PSC Connect Authorised Representatives are backed by the scale and bargaining power of the PSC Insurance Group. While each Authorised Representative is a small, flexible and customer-focused business like the clients they service, they can draw upon the scale of the PSC Insurance Group when negotiating on behalf of their customers.
Whether it’s about a claim, a specialised risk or just getting a better premium for their insurance, our Authorised Representatives have the influence that comes with being part of the larger PSC Insurance Group.
PSC Connect enjoys a stable, ethical and professional reputation within the Insurance industry and through that relationship allows us to negotiate favourable trading terms for our clients. Our extensive business associations allow us to access national and international markets should they be required.
Our success has been built up on our reputation of providing cost effective efficient service across a broad range of insurance products in partnership with our Authorised Representatives and clients.
PSC Connect subscribes to the NIBA Code of Conduct.
We are also committed to the Insurance Brokers Code of Practice and the 12 service standards therein:
- We will comply with all relevant law
- We will transparently manage any conflicts of interest that may arise
- We will clearly tell you if we do not act for you
- We will clearly tell you about the scope of our covered services
- We will discharge our duties diligently, competently, fairly and with honesty and integrity
- We will clearly tell you how our Covered Services are paid for before we provide them and answer any questions you have
- We will handle any money received in accordance with relevant law and any agreement with you
- We will ensure that we and our representatives are competent and adequately trained to provide the relevant services and will maintain this competence
- We will respond to catastrophes and disasters in a timely, professional, practical and compassionate manner in conjunction with any industry-wide response
- We will ensure that we have an internal complaints and disputes handling process that meets the Code Complaints and Dispute process standards
- We will support NIBA in promoting the Code and make information on the Code (including how to make a complaint) and our Covered Services readily available to you
- We will not engage in activity or inactivity that is reasonably likely to bring the insurance broking profession into disrepute.
To obtain a copy of the Code, click here.
To visit the NIBA website, click here.
